Focus on health outcomes look beyond the processes.
“one could easily argue that if doctors do not know what they are trying to achieve, have no way of measuring whether it has been achieved, and no idea if the achoievement is good enough, then what on Earth are they doing in medicine? “
“The solution is to ask a few basic questions
- What is the service trying to achieve
- Is there a reliable way of measuring that achievement?
- Is there an acceptable to aim for? “
From “The Naked Surgeon” author Samer Nashef
the link to the book